InfoWorld Daily: Morning Edition | | Adobe Connect and Zoom lead six mostly stellar Web conferencing services for desktops and mobile devices READ MORE | | Issue highlights 1. Windows turns 30, but will it reach 40? 2. Help desk? You need an analyst's couch 3. Windows Update patches KB 3112336 and KB 3112343 are all about Windows 10 | White Paper: AVI-SPL As organizations adopt increasingly complex technologies in their workplace, users want to know that when they connect their laptop, tablet or smartphone with a destination's input, they're ready to collaborate. This tech paper offers an overview of AV control and automation programming. Learn More | Windows has been a career-maker for many of us in IT, and just like us, it must change with the times READ MORE | When dealing with surly users, step lightly, keep your head, and let your expertise lead the way READ MORE | With ever-shrinking documentation and a dearth of new features, Microsoft isn't doing users any favors with its Windows patching READ MORE | White Paper: LogRhythm "Critical capabilities" are attributes that differentiate products/services in a class in terms of their quality and performance. Gartner recommends that users consider the set of critical capabilities as some of the most important criteria for acquisition decisions. Learn More | GET THE DEEP TECHNOLOGY INSIGHTS YOU NEED Get ongoing access to our exclusive Insider content Deep Dive PDFs and in-depth articles available to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO, Network World, CSO, ITworld, and other IDG Enterprise publications. Sign up at no cost today! | | | | | |