| Two tales from the help desk prove that you can't fix clueless Read More ▶ | | | | | White Paper: CDW Corporation Software licensing has never been easy to manage, but constantly changing business needs and more complex contract terms are making the challenge tougher than ever. And casting a shadow over everything is the threat of a software audit, which lawyers and industry experts agree is a serious concern for software users in every sector. Read More ▶ | | CIOs are clueless about open source in 2016? So it appears, according to a fresh Forrester report Read More ▶ | | | Here are 10 in-demand tech skills that IT pros should master, according to research from Dice.com Read More ▶ | | | Most IT departments have project road maps that require open-source skills, but finding recent college grads with open source talent can be challenging Read More ▶ | | | | | White Paper: Salesforce Communications companies are at a critical juncture. They face intense competition and extraordinarily high customer expectations. Read this paper to see how a combination of cloud-based technology and a full "customer engagement" strategy can help ensure communications companies turn these challenges into opportunities. Read More ▶ | | Get ongoing access to our exclusive Insider content — Deep Dive PDFs and in-depth articles — available to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG Enterprise publications. Sign up at no cost today! ▶ | | | |