How to win friends and influence software schedules

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Computerworld Daily Shark

Feb 07, 2018

Little boxes, all the same

Pilot fish gets a trouble ticket to swap out a network switch at an office he's never been to. But he has the address and knows it's suite 211, so what could go wrong? Read More

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How to win friends and influence software schedules

Video/Webcast: NICE Systems, Inc.

Quality Management Powered by Omnichannel Analytics: Better Together

In this webinar we will look at the benefits of operationalizing customer and agent analytics with a worthwhile quality program in order to get the most of your analytics. Read More

How to win friends and influence software schedules

Regional building-supplies chain wants a major software enhancement from its turnkey business systems vendor, but the project just doesn't seem to be moving along. Read More

White Paper: ServiceChannel

5 Perils of Outsourcing Your Facilities Management

Whether you currently outsource your facilities program or are considering it, you need to know what this approach really costs - and beyond just the actual dollars. Find out what's at risk from outsourcing your facilities management and the alternatives you should consider in this new eBook. Read More

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